CUSTOMER CARE

Please feel free to contact us with any questions you might have. We try to respond within 24 hours and pride ourselves on providing our customers with the best possible online shopping experience. We hope that you enjoy shopping on our site and that you find our product line and services satisfactory.

Product Care Guide

Our products are hand-made with luxurious materials and our designed to be keepsakes. In order to maintain their quality, we recommend that you dry clean our cashmere and silk products and wash your t-shirts on a delicate cycle in a mesh lingerie delicates wash bag with a non-astringent detergent in cold water. We recommend that our jewelry be cleaned with a silver polishing cloth. 

Custom Orders

If you are looking for a specific color combination and size scarf, Ashley enjoys hand-painting scarves for her customers. There are no minimum orders for the hand-painted scarves. Please go to our "Contact Us" page if you are interested in placing a custom order. Ashley also designs custom jewelry for her customers. Please allow for 4-6 weeks to process custom orders. 

Bridal Requests & Special Events

We offer customizable scarves, ties, pocket squares, jewelry and cuff links for bridal parties and special events. Ashley works with you one on one on the color theme and design. We require a minimum of two months for design development and production time. Ashley also customizes scarves for a very unique and unforgettable party favor.