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Terms & Conditions

General Terms and Conditions of Sale and Use of the ASHLEYASHOFF.com Website

Please carefully read the following General Terms and Conditions of Sale and General Terms and Conditions of Use of the ASHLEYASHOFF.com website.

General Terms and Conditions of Sale of ASHLEYASHOFF.com website

The purchase of any products offered on ASHLEYASHOFF.com website is subject to the present Terms and Conditions (“Terms and Conditions of Sale”).

Orders may only be placed on the ASHLEYASHOFF.com website by individual consumers and corporations purchasing goods other than for resale. Any resale or distribution of ASHLEY ASHOFF products is strictly prohibited.

For each order on ASHLEYASHOFF.com website, your acceptance of the Terms and Conditions of Sale in force at the date of the order will be requested.

Purchase – Terms of Ordering

The ASHLEYASHOFF.com website may be used to order a selection of ASHLEY ASHOFF products from ASHLEY ASHOFF and Company, directly online via the Internet.

There is no restricted delivery zone for Ashley Ashoff products via the ASHLEYASHOFF.com website.

An order can be placed for one or several delivery addresses. For each product selected on the ASHLEYASHOFF.com website, a summary page will be displayed automatically featuring a photograph of the item, its coloring and references, the quantity selected, its unit price and the total amount owed for your order. You should check that this information accurately reflects your selection before confirming your order. Upon confirmation, your order will be submitted to ASHLEY ASHOFF and Company for processing (see “Acceptance of Orders”). While every effort is taken to try to ensure that the coloring, design and style of the ASHLEY ASHOFF products in the photographs displayed on the ASHLEYASHOFF.com website are representative of the original products, variations may occur due to technical restrictions of color reproduction on your computer equipment. Accordingly, ASHLEY ASHOFF and Company shall not be liable for any error or inaccuracy in the photographs or graphical representations of ASHLEY ASHOFF products displayed on the ASHLEYASHOFF.com website. If you have any questions about the products, you may of course contact our customer service.

ASHLEY ASHOFF and Company reserves the right to cancel any order placed by a customer with whom it has a dispute concerning a prior order, or if ASHLEY ASHOFF and Company has reasonable cause to suspect that such customer has violated these Terms and Conditions, or is engaged in any fraudulent activity or for any other legitimate cause.

For any exceptional order, we thank you to contact our customer service.

Purchase – Availability

Our offers of products and prices are valid as they are on view on the ASHLEYASHOFF.com website. Products will only appear on the website if they are readily available. Errors or amendments may exist, especially in the case of simultaneous orders of the same product by several customers. In case of unavailability of a product after ordering, you will be informed of that by e-mail as soon as possible, and it will be proposed to you either to order another item shown on the ASHLEYASHOFF.com website in substitution or to cancel your order.

If you choose to cancel your order, you will be immediately refunded if your bank account has been debited.

ASHLEY ASHOFF and Company is not liable in case of stock outage or unavailability of products.

ASHLEY ASHOFF and Company reserves the right to change at any time and without previous notice the items proposed on the ASHLEY ASHOFF website.

Purchase – Order Confirmation

At the end of the ordering procedure, you are invited to click on the “Pay” push button. After confirmation of payment, your order is transmitted to ASHLEY ASHOFF and Company for treatment. It cannot be amended or cancelled except in the express conditions provided for herein the Terms and Conditions of Sale or in conditions provided for under applicable law. The confirmation of your order means your acceptance of the Terms and Conditions of Sale.

You will receive an order summary.

The data registered by the ASHLEYASHOFF.com website establish the proof of the whole transactions operated between ASHLEY ASHOFF and Company and its customers. In case of a dispute between ASHLEY ASHOFF and Company and one of its customers about a transaction made on the ASHLEYASHOFF.com website, the data registered by ASHLEY ASHOFF and Company is considered as an irrefutable proof of the content of the transaction.

Purchase – Price Payment

The prices of ASHLEY ASHOFF products are indicated in US $, excluding taxes and shipping costs (see “Shipping and Delivery”).

ASHLEY ASHOFF and Company reserves the right to modify the prices of products offered on the ASHLEYASHOFF.com website at any time without prior notice. You will be charged the price displayed on the ASHLEYASHOFF.com website at the time your order was confirmed provided the goods ordered were available at this time.

You are required to pay for any order placed on the ASHLEYASHOFF.com website immediately on confirmation of your order. We only accept payment by charge card or credit card.

Your charge card or credit card will only be debited when your order is shipped. If any of the products in your order are unavailable, we will only charge you the prices, taxes and shipping costs of the goods that are available.

Purchase – Reservation of Title

The ordered products remain the property of ASHLEY ASHOFF and Company until the deposit of full payment by ASHLEY ASHOFF and Company.

Shipping and Delivery – Delivery Zone

Goods purchased via the ASHLEYASHOFF.com website may be delivered worldwide.

Goods will be shipped to the delivery addresses specified during the ordering procedure.

Shipping and Delivery – Shipping Costs

All shipments are sent from the United States. You are offered a USPS Priority Mail Flat Rate for all domestic shipments and for all International Shipments a FedEx flat rate of $50. USPS Priority Mail Flat Rate for all domestic shipments takes approximately 2-4 business days. FedEx international takes approximately 2 business days. We also offer FedEx for domestic shipments upon request.

We will inform you of the shipping costs for the shipment method you have selected in the order summary displayed on the ASHLEYASHOFF.com website before you confirm your order. This amount will be payable by you in addition to the price including taxes, of the goods ordered.

Delivery Time – Time Required for Delivery

During the ordering procedure, we will inform you of the time required for delivery and the various forms of delivery available for the goods purchased.

However, ASHLEY ASHOFF and Company reserves the right to divide your order into partial shipments. In this case, your charge card or credit card will only be debited for the goods shipped and for a single shipment.

Delivery Time – Problems of Delivery

Any failure to deliver or late delivery exceeding (8) business days should be reported to our customer service as soon as possible. In order for your claim to be accepted, please notify us within a maximum of thirty (30) calendar days from the date of confirmation of your order.

Please check that your shipment is correct on delivery. If there are any discrepancies in your order when the products are delivered to you, please note the nature of the potential discrepancy (e.g., open package, damaged goods, etc.) by hand, if possible, on the delivery notice, and sign.

If the goods do not conform to your order, specifically if the reference number delivered does not match the reference number you ordered online, you must notify customer service within 7 days of receiving your order. You will need to return the product(s) and customer service will exchange them for your original requested reference number.

Returns – Exchanges – Refunds

To ASHLEYASHOFF.com

You are entitled to return or exchange any product ordered via the ASHLEYASHOFF.com website within 7 business days of receiving the order for online store credit.

General Terms and Conditions of Use of the ASHLEYASHOFF.com Website

The use of the ASHLEYASHOFF.com website and the purchase of any products offered on ASHLEYASHOFF.com website are subject to the present terms and conditions ("Terms and Conditions of Use"). The use of the ASHLEYASHOFF.com website constitutes your agreement to comply with, and be bound by, these Terms and Conditions of Use and your consent to the Privacy Policy for the ASHLEYASHOFF.com website ("Privacy Policy"); see "Security and Personal Data."

ASHLEY ASHOFF and Company may update these Terms and Conditions of Use and the Privacy Policy at anytime. By continuing to use the ASHLEYASHOFF.com website following any such change, you agree to comply with and be bound by the Terms and Conditions of Use and consent to the Privacy Policy, each as modified. You can view the most current version of the Terms and Conditions of Use or of the Privacy Policy at any time by clicking on Customer Service.

Security and Personal Data

The ASHLEYASHOFF.com Privacy Policy (see "Privacy Policy") governs the use of any personal information that you agreed to provide to ASHLEY ASHOFF and Company on this website, ASHLEY ASHOFF and Company may modify or amend the Privacy Policy at any time as provided in the Privacy Policy.

The ASHLEYASHOFF.com website is not for use by minor children.

Intellectual Property

All material on the ASHLEYASHOFF.com website (drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks...) are the exclusive property of ASHLEY ASHOFF and Company You may not reproduce, by any means or process (except as expressly provided herein), totally or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on the ASHLEYASHOFF.com website.

The "Ashley Ashoff" trademark, the trademark calligraphy signature and initials and all other ASHLEY ASHOFF related marks and logos, whether or not registered, displayed on the ASHLEYASHOFF.com website, as well as the domain name "ASHLEYASHOFF.com," are and will remain the exclusive property of ASHLEY ASHOFF and Company Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without prior, express agreement of ASHLEY ASHOFF and Company is prohibited.

You may not remove any copyright, trademark or other proprietary notice contained on the ASHLEYASHOFF.com website or any content contained therein. You may make a single copy of web pages published on the ASHLEYASHOFF.com website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained therein.

Linking

The ASHLEYASHOFF.com website may contain links to third party websites not under the operation or control of ASHLEY ASHOFF and Company. Such links are provided as a convenience only and cannot, and should not be interpreted as, an express or implied endorsement of such third party websites or any products or services offered thereon. You may only provide a link to the ASHLEYASHOFF.com website if expressly authorized in writing by ASHLEY ASHOFF and Company.

Limitation of Liability

ASHLEY ASHOFF and Company should not be liable to you or any third party for any indirect, incidental special or consequential damages, including, without limitation, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use the ASHLEYASHOFF.com website, even if ASHLEY ASHOFF and Company has been advised of the possibility of such damages.

Disclaimer of Warranty

ASHLEY ASHOFF and Company does not guarantee or represent that:

  • the ASHLEYASHOFF.com website is free from viruses, worms, trojan horses or other destructive material.
  • the information contained on the ASHLEYASHOFF.com website are accurate, complete or up to date.

The ASHLEYASHOFF.com website may contain technical inaccuracies or other defects; ASHLEY ASHOFF and Company does not guarantee that any such defects will be corrected. The ASHLEYASHOFF.com website and its contents are provided on an "as is" and "as available" basis. ASHLEY ASHOFF and Company expressly disclaim all warranties of any kind, whether express or implied, including without limitation, the implied warranties of compliance appropriation of ASHLEYASHOFF.com website or of its contents intended to an usual use or a specific use, of its quality or lack of infringement to ordinary statement from them.

Law - Disputes

These Terms and Conditions of Use shall be governed by and construed in accordance with the California American law, without regard to principles of conflicts of laws. The language of these Terms and Conditions of Use is CA American. In the event of a dispute, the commercial court of San Francisco, CA shall have exclusive jurisdiction and you hereby agree to submit to the exclusive jurisdiction of such court. ASHLEY ASHOFF and Company shall be entitled to seek and obtain injunctive or other equitable relief to protect its rights hereunder.